Levels of Service

Introduction

We offer four main levels of service to our clients. These levels of service are designed to help the client comply with the governing statues regarding reserve fund responsibility in their respective state. These laws are generally Civil Codes.

Level I

A Level I study is a full or “1st time” reserve study. This level of service includes a site visit where the association’s components are inspected and inventoried. Life estimates and replacement costs are determined. Then a financial analysis is conducted based on the useful life, remaining useful life, and replacement costs of the individual components.

Level II

A Level II Reserve Study is an “update” reserve study that includes a site visit. The previously inventoried components are re-evaluated and replacement costs, useful life, and remaining useful life are re-estimated. A financial analysis is then conducted on these re-evaluated components.

Level III

A Level III reserve study is an “update” reserve study without a site visit. We will re-evaluate the replacement costs as well as the life estimates for each component from research with the client as well as the vendors who have serviced the components recently.

Level IV

A level IV reserve study allows the client to conduct their own inspection and research on their association’s components but have a professionally performed financial analysis.